Property Overview & Customer Satisfaction

Modified on Tue, 12 Mar at 9:53 AM

Property Overview

This section shows an overview of your properties that are in or out of compliance.

Clicking on the totals in green will take you to a list of these Properties in another tab.

The overview also shows the properties that have no access against them where the engineers have not been able to attend the property.

Customer Satisfaction

After a visit has been completed, the occupier can rate their satisfaction with the work out of 5. This section will allow you to view the total visits for each rating for the filtered date and landlord.

Clicking on the count will open a new tab and redirect you to a list of the visits relating to the satisfaction rating you have selected.

Clicking on the green filter button at the top right will allow you to select which the visit types the ratings are shown for.