Key Statistics & No Access Reasons

Modified on Tue, 12 Mar at 9:52 AM

Key Statistics

 

 

The Key Statistics section shows will give a total of all the visits types which have been completed in the given date range.

 

 

The first time access and fix rates are also noted at the bottom.

 

 

 

To change the visit types that are shown in this table, click on the green filter button in the top right corner to view the types being shown.

 



 

 

 

 

 

You can then check and uncheck the boxes next to them to include/exclude visit types. 

 

 

 

 





No Access Reasons

 


This section shows a count of all the reasons visits have been missed by engineers for the dates which have been entered in the filter.

 

 

 

Clicking on the total next to the reason will open a new tab and direct you to a list of the visits which have a missed visit marked against it. Clicking on these visits will allow you to view the visit information.

 

 

 

Clicking on the green filter button in the top right of the section will allow you to filter down the visit types. 

 

 

 

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