To add a new engineer log into the main website app
Use the left-hand side menu and select Settings
Under settings select USER MANAGER
Under USER MANAGER select Engineers
On the right-hand side of the interface, click Add More Engineers
Enter the details of the engineer as required, there is some additional optional information that can be entered - more information below.
Important: Once the user has been created they will also need to be assigned Service Certificates. in order to be able to access the system.
Travel cost per hour
This calculates the travel cost based on the mileage travelled to a job from when the on my way button is pressed and the engineer arrives and clicks Start the job
Travel cost rate per mile
Cost of travel per hour for this engineer. If the engineers use the on my way feature of the app, it will calculate the time spent travelling to a visit up until the engineer presses the Start the Job button.
Hourly cost standard
The standard labour cost of this engineer worked out from when the engineer presses “Start the job” in the app to when the engineer submits the job as complete
Hourly cost O/T 1.5
Time and a half over-time cost of the engineer
Hourly cost O/T 2
The double time cost of the engineer
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