4th December 2025 - Web & iOS Release

This release brings together a series of updates focused on improving scheduling behaviour, visit handling, communications, security, reporting, and mobile reliability. Work completed in this period also includes several background improvements designed to strengthen stability and support future enhancements.

The release also introduces refinements across Dynamic Assets, media handling, and integrations, ensuring more predictable outcomes and smoother day to day use across the platform.

Scheduling

• Resolved issues affecting unscheduled visits and corrected behaviour in the auto job status rules
• Fixed scenarios where multiple visit types were assigned at once, which could lead to double bookings
• Corrected errors triggered by certain missed visit situations to ensure stable scheduling outcomes
• Fixed an issue where missed visits could re-schedule themselves unexpectedly through auto scheduling
• Added extra data fields to missed visits and further works to improve reporting within Job Groups and Job Details
• Introduced a new endpoint to retrieve missed visits and further works with improved filtering and structured response data

Visit Communications and Panels

• Added time sent information to communications, now visible when hovering over the date
• Introduced message preview functionality via the subject or information link within the communications list
• Updated the Email Details panel to present sender details, message content, attachments, and visit metadata more clearly
• Improved timestamp consistency between the communications list view and Email Details modal
• Fixed an issue where visit communications appeared for properties that had been decommissioned
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Example:

1. Preview functionality
This screenshot shows the updated communications panel where users can now preview messages by clicking on the subject or info link. The preview displays the full message content along with sender details, attachments, and visit information.

2. Time sent popup
This screenshot shows the new time sent behaviour. When hovering over the date in the communications table, a popup appears displaying the exact time the message was sent.

Dynamic Assets and Reporting

• Removed the legacy ability to add Dynamic Assets through the WebUI, as this was development only and never reached live
• Improved asset-related report handling to correctly retain structure and data when cloning reports

PAC Links and Media Handling

• Fixed PAC link behaviour so photos uploaded through AWS now display correctly

Security and Infrastructure

• Implemented improvements to strengthen overall site security and platform resilience

Mobile

• Released AWS based photo handling along with supporting fixes to improve upload reliability
• Applied fixes to Minor Works forms to resolve submission and layout issues
• Added new AFDD options within Electrical form drop-downs
• Expanded Commercial Gas Plant Commissioning forms with updated fields
• Delivered major improvements to time and clock handling, including fixes for the 12 hour clock issue
• Implemented general performance and stability improvements across mobile features

APIs and Integrations

• Added a new endpoint to retrieve missed visits and further works with improved accuracy and structured results
• Improved consistency across Admin API visit data to support analytics, performance reporting, and external integrations
• Refined visit-related responses to ensure correct handling of completed, missed, and follow-on visit states

API – Missed Visits and Further Works Endpoint

A new endpoint has been introduced to allow partners and integrators to retrieve completed visits along with their missed visit history, further works status, and follow-on visit references.

 GET /api/jobs/MissedVisitsAndFurtherWorks?fromDate={fromDate}&toDate={toDate}&page={page}&onlyFetchRowsWithMissedVisitOrFurtherWorks={flag} For full documentation: https://secure.propellerpowered.co.uk/Admin/Help/Api/GET-api-jobs-MissedVisitsAndFurtherWorks_fromDate_toDate_page_onlyFetchRowsWithMissedVisitOrFurtherWorks 

Key parameters:

• fromDate / toDate – Filters by completion date. Leaving fromDate blank includes all previous records; leaving toDate blank defaults to today
• page – Server-side pagination, starting from page 1
• onlyFetchRowsWithMissedVisitOrFurtherWorks–
  • false (default): returns all completed visits
  • true: returns only visits that have missed visits, a further works status, or a follow-on visit

Response contents include:

• Core visit details including scheduled date, completion date, and service information
• Missed visit history including reasons and timestamps
• Further works status with any linked follow-on visit references
• A status object confirming API success or returning descriptive messages

This endpoint provides a complete timeline of visit progression, enabling accurate reporting, analytics, and integration with external systems.