Attention Pending
The attention pending section displays a list of visit statuses where action may need to be taken. Visits with priorities will appear in here as well as: visits which require further work, visits which have been missed, and visits which have been marks as unsafe by the engineers.
Clicking on the count of a status will open a new tab and redirect you to a list of the properties which have visits that may need attention.
Engineer Performance
This section displays the performance data of all engineers for the filtered dates. From here you will be able to see an overview of all their visits in this time. Hovering over the title of each column will give more information about what data the column displays.
Clicking on the totals in any of the columns will open a new tab and redirect you to a list of the visits completed by the engineer.
Clicking on the green filter button in the top right corner will allow you to change the visit types the data is showing for.
Hovering your cursor over the pie charts in the “1st Fix Rate” column, it will display a key for what each section of the pie chart means, as well as the total percentage.
Clicking on the sections of the pie chart will open a new tab and direct you to the list of visits relating to that section.
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